Newity provides a range of professional services to ensure that our customers obtain the greatest value from our products. Our services include implementation, 24-hour technical support, complete documentation at all phases of the development and roll-out, full training to all levels of your staff, and on-site and off-site consultants to ensure a smooth transition to your new system.

Our services include providing consultants to our client organizations for all phases of the software management process. This service includes a plan to establish the best practices for implementing your new software environment, industry compliance consultation and development, system customization to support your unique business organization, integration with your internal and external systems, as well as the roll-out of your new system.

Newity's service department contains specialists in on- and off-site implementations. These resources are available, as needed, to assist our clients in installing our products and configuring them to meet their particular needs. Additionally, Newity resources are available to help with implementation items that are outside of the scope of the standard rollout.

During implementation, Newity resources typically provide knowledge and design help pertaining to tailoring choices. Our involvement often leads to a more rapid implementation because we leverage from experience gained from prior installations. However, our clients ultimately determine the degree of assistance they need from Newity. Typically, the level of implementation support we provide depends on the number of client resources allocated, as well as on the extent of the client's customization.

Following implementation, and once you are in the maintenance stage of the software roll-out, Newity provides full-service technical and user support, including training, as well as delivery of compliance upgrades and Newity-sponsored enhancements to the software. In addition, Newity continues to offer our professional resources as necessary in modifying the system to accommodate new market trends or organizational changes.

If you want to learn more about how we can help you become more successful online, would like to get started, or have any questions, call us any time 617-899-7364 or click here to contact us.